Privacy Policy

Last updated: 13th October 2025

1. Introduction

School Interactions (“we”, “our”, “us”) provides an application that helps parents and guardians view and manage school information by aggregating data from official school feeds and syncing relevant updates (such as events and announcements) to their Google Calendar. The app also allows users to interact with their data through a WhatsApp chatbot interface.

We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

We only collect data necessary to provide our service, including:

• School data feeds: messages, announcements, and events obtained from school systems or feeds that you authorise us to access.

• Child-related information: details such as names, classes, and event participation where present in the data feed.

• Google account data: limited access to your Google Calendar to create and update school-related events, only after you explicitly grant permission.

• WhatsApp messages: messages you send to the chatbot are processed to answer your questions about your data.

We do not collect any financial information, personal contact lists, or unrelated Google data.

3. How We Use the Information

We use collected data to:

• Aggregate and interpret school-related messages and events

• Create or update entries in your Google Calendar

• Allow you to query this information via WhatsApp

• Improve reliability and performance of the service

We never sell or rent your data to third parties.

4. Data Storage and Security

Your data is securely stored in an encrypted database hosted within the United Kingdom (or EU, as applicable).
We use industry-standard security measures, including HTTPS encryption and restricted access controls.

You can request deletion of your data at any time by contacting us (see below).

5. Data Sharing

We only share data in these limited cases:

• With Google, to write calendar events you authorise

• With WhatsApp, to deliver chatbot responses you request

We do not share your personal data with schools, advertisers, or any external parties beyond what is necessary to operate the service.

6. User Control and Data Deletion

You have full control over your data:

• You can revoke Google Calendar access at any time via your Google Account Permissions.

• You can delete your stored data by contacting us or removing your account.

• You may also opt out of WhatsApp access at any time.

7. Legal Basis for Processing (UK GDPR)

Under UK data protection law, we process personal data based on:

• Consent – when you authorise connections to Google Calendar or school feeds

• Legitimate interest – to provide and improve the core functionality of the app

8. Children’s Data

This app is intended for parents and guardians, not for direct use by children. Data relating to children is processed only for the purpose of displaying or syncing school information to their parents or guardians.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://schoolinteractions.co.uk/privacy.

10. Contact

If you have questions or requests regarding this Privacy Policy or your data, please contact us via the details below